Terms & Conditions
Eco Hygiene Terms and Conditions Policy
Welcome to Eco Hygiene These terms and conditions outline the rules and regulations for the use of Eco Hygiene's Website.
Eco Hygiene is located at: , 21 Palladium Str. Prosperita, Windhoek, Namibia
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Eco Hygiene's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of 21 Palladium Str.
Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By using Eco Hygiene's website you consent to the use of cookies in accordance with Eco Hygiene’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
License
Unless otherwise stated, Eco Hygiene and/or its licensors own the intellectual property rights for all material on Eco Hygiene.
All intellectual property rights are reserved. You may view and/or print pages from https://www.ecohygienenamibia.com/ for your own personal use subject to restrictions set in these terms and conditions.
You must not:
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Republish material from https://www.ecohygienenamibia.com/.
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Sell, rent or sub-license material from https://www.ecohygienenamibia.com/.
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Reproduce, duplicate or copy material from https://www.ecohygienenamibia.com/.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
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Limit or exclude our or your liability for death or personal injury resulting from negligence.
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Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
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Limit any of our or your liabilities in any way that is not permitted under applicable law.
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Or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
1. are subject to the preceding paragraph; and
2. govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
SHIPPING AND RETURN POLICY
Eco Hygiene’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 48hours, depending on stock availability.
Stock not available in Windhoek Warehouse need to be ordered from our suppliers in SA and a delay of 3 to 4
days might occur.
No deliveries over weekends.
Shipping rates and delivery estimates
Shipment method Estimated delivery time Shipment cost
Standard 3 business days TBC per order
Windhoek 1 to 2 Business days Free, only when order exceed N$ 100.00
No deductions may be done if delivery is not within timeframe as per above due to Eco Hygiene make use of
3rd party transporters outside of Windhoek.
Shipment to P.O. boxes or APO/FPO addresses
Delivery address must be clearly stated on purchase order..
Shipment confirmation and order tracking
Waybill number will be communicated to you as soon as product is picked-up by transporter.
Customs, duties, and taxes
Will be included in quoted price.
Damages
Eco Hygiene is not liable for any products damaged or lost during shipping. If you received your order
damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all
packaging material and damaged goods before filing a claim.
International Shipping Policy
Only within the borders of Namibia.
Returns Policy
We do not have a return policy due to the nature of the product. We do however, in the following scenarios, will
Exchange a product on our account should the product be:
1. Quality issue or defect product. Must be communicated immediately to us. Product will be shipped back
to us in order for us to investigate and confirm defect.
2. Incorrect product sent as stated on your order.